OT security rarely starts with security; it starts with a lack of visibility. Organizations don't fully understand which assets they have, how systems communicate, or where their biggest risks lie. Technology can provide that visibility, but it doesn't solve the problem on its own.
The real challenge begins after that: what does this information actually mean, and what should you do with it? That is where the collaboration between Nozomi Networks and Soterics comes together. Nozomi provides deep visibility into OT environments, while Soterics not only implements and operates the platform as an MSSP partner, but also adds an additional layer with Vigilant to translate insights into risks, decisions, and concrete actions.
Why Nozomi Networks' partner model is built on specialization
Nozomi Networks deliberately works through partners and does not sell directly to end customers. This model is based on a simple principle: technology alone is not enough.
Within this model, Nozomi delivers the platform for OT visibility and detection, while partners handle implementation, interpretation, and services. The partner remains the primary point of contact for the customer, and direct competition is intentionally avoided.
This approach enables collaboration with organizations that bring deep domain expertise. Soterics is a strong example of this, combining a background in both automation (OT) and cybersecurity.
From initial project to strategic partnership
The collaboration between Nozomi Networks and Soterics started about two years ago with a joint project. What stood out was not only the technical expertise, but also the way of working together.
You could tell immediately: these people know what they're talking about. And when they don't know something, they don't pretend. That makes the collaboration very strong.
From the start, Soterics distinguished itself through strong OT expertise, direct and honest communication, the ability to build trust quickly, and independence in handling customer engagements. In a relatively short time, it grew into a specialized partner within the ecosystem.
Today, Nozomi can initiate projects and then largely hand them over, with confidence in both quality and customer experience.
We can hand it over after the first phase and know it will be handled well. That's rare with partners.
The success of the collaboration was recognized with the EMEA Rising Partner of the Year award.
Alert overload without prioritization
Many organizations invest in OT security technologies expecting to gain control over their risks. In practice, the result is often the opposite: an overload of data and alerts without clear prioritization.
The core issue lies in context. In OT environments, an alert that appears suspicious from a technical perspective can be operationally normal, while a small deviation can have major impact on production or safety. The same signal can mean something entirely different depending on the environment.
In OT, the details are in the context. What may seem irrelevant in IT can have major impact in OT, and vice versa.
From detection with Nozomi to meaning and action with Soterics
Detection alone is not enough. While Nozomi Networks provides visibility, analysis, and alerts, Soterics translates those signals into context, impact, and concrete actions. This turns a stream of alerts into a workable process where technology actually leads to decisions and follow-up.
Nozomi Networks provides visibility and detection
- Identifies assets and communication flows
- Continuously analyzes network traffic
- Generates alerts and technical insights
Soterics adds context and decision-making
- Places signals within the specific OT environment
- Determines the impact on production and safety
- Translates alerts into concrete actions
- Guides teams on what needs to happen next
From data to decision-making
The step from data to action does not happen automatically. Vigilant, Soterics' platform, fills that gap. It brings together data from sources such as Nozomi, firewalls, and remote access solutions, but goes beyond visibility. It adds OT context, assesses impact, and translates signals into concrete actions.
It's not just about what you see, but what it means. And most importantly: what should you do now?
Where traditional solutions stop at monitoring, Vigilant enables decision-making. In the OT security cycle, this translates into a clear progression: Nozomi observes, Vigilant orients and decides, and Soterics acts and improves.
From service provider to strategic OT partner
Soterics does not position itself as a traditional MSSP focused only on monitoring and response, but as a broader OT partner. In addition to managed OT security, it supports organizations with governance and frameworks such as IEC 62443, incident response, and the integration of different technologies and data sources.
What sets this model apart is its flexibility. Organizations are not locked into a fixed service package, but can use support where it is needed. In some cases this means full outsourcing, while in others it involves targeted support on specific areas.
They can fully take over for the customer, but also support only where needed. That level of flexibility is rare.
This modular approach allows organizations to scale up or down and follow their own pace in building OT security maturity.
From noise to focused action
The value of the collaboration becomes clear in real-world situations. What may initially appear as a minor issue can have critical impact in an OT environment. The difference lies in recognizing that context.
We've seen cases where something considered a small incident turned out to have major impact in OT. Soterics is able to recognize that.
As a result, organizations receive not just alerts, but insight into what truly matters and why. Alerts become the starting point for action rather than noise.
Integration plays a key role in this. By bringing together data from multiple vendors and connecting systems through APIs, a unified view is created. Insights can be fed directly into existing environments such as CMDBs or ServiceNow, enabling not just visibility but also process improvement and partial automation.
Taken together, this leads to:
- Faster and more accurate incident detection
- Less noise and fewer unnecessary escalations
- Better decision-making based on OT context
- Reduced alert fatigue
- More efficient use of resources
The collaboration between Nozomi and Soterics shows how OT security is evolving from isolated tools and raw data to integrated insights and informed decision-making. Nozomi makes visible what is happening, while Soterics, with Vigilant at its core, makes clear what it means and what needs to be done. That step from insight to action ultimately defines the true value of OT security.